Privacy Policy and Cookies
At Live & Storage we respect your privacy and are committed to protecting your personal data.
Last update: January 2025
Privacy Policy
Regulation (EU) 2016/679 on the protection of personal data establishes a new approach to the control and processing of personal data. We have reviewed and adapted our privacy policy to the new requirements and want to offer greater information and transparency regarding the processing of personal data.
Torreglobal with NIF 51094480 is responsible for the processing of personal data of users and customers, as well as data that may be collected through the website.
Torreglobal informs website users about the policy regarding the processing and protection of personal data of users and customers that may be collected through browsing or contracting services through the website.
Purpose of data processing
Your personal data is collected for the purpose of:
- Providing e-commerce services
- Contracting products and services online, and thus maintaining contractually agreed services, as well as being able to inform you about new products and services
- Information and advertising
- Intermediation services
The processing of data that you provide through the forms on the website will be governed by this same privacy policy.
As operações, gestões e procedimentos técnicos realizados de forma automatizada ou não automatizada que possibilitem a recolha, armazenamento, modificação, transferência e outras ações sobre dados pessoais são considerados tratamento de dados pessoais.
A Torreglobal tratará os dados pessoais de forma lícita, leal, transparente, adequada, pertinente, limitada, exata e atualizada.
Data collected for service provision
The personal data you provide for service provision will be the minimum required to prepare the contract as well as to offer you the services you contract and for compliance with legal obligations. Data will be retained for legally established periods.
Data collected for information requests through web form
Personal data collected through the web form for information requests is intended to send commercial information about our products and services, and to contact you to follow up on your commercial needs. Data processing in this case is legitimized by the express consent you give us by accepting the submission of information provided through the form.
Exercise of rights
In accordance with the rights conferred by Regulation (EU) 2016/679 on personal data protection, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your data by directing your request to the indicated postal address or to the email info@liveandstorage.pt
To exercise your rights you must identify yourself by presenting your ID.
Recipients
Torreglobal informs users that their personal data will not be communicated to third parties, except when such data communication is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a data processor.
A Torreglobal mantém critérios rigorosos de seleção de subcontratantes e compromete-se contratualmente com cada um a cumprir e fazer cumprir as obrigações em matéria de proteção de dados.
Alteração dos dados
Enquanto não nos comunicar o contrário, entenderemos que os dados não foram modificados e que se compromete a notificar-nos de qualquer alteração.
Contact for complaints
For any complaint you can contact Torreglobal at Rua Cardoso Avelino Nr. 25, 4700-212 Braga, Portugal. You may also contact the Portuguese Data Protection Authority (CNPD) www.cnpd.pt.
Cookie Policy
Cookie Concept
Cookies are a tool used by web servers to store and retrieve information about their visitors or users. It is nothing more than a text file that some servers install during browsing and that allows knowing information such as: the place from which you access, connection time, the device from which you access (fixed or mobile), the operating system and browser used, the most visited pages, the number of clicks made and data regarding user behavior on the Internet. Não fornecem referências que permitam deduzir o nome e apelido do utilizador e não podem ler dados do seu disco rígido nem incluir vírus nos seus equipamentos.
Why are they important?
The website is accessible without the need for cookies to be activated, although their deactivation may prevent proper functioning. From a technical point of view, cookies allow websites to function more efficiently and adapted to user preferences. como por exemplo armazenar o idioma ou detetar o dispositivo de acesso. Estabelecem níveis de proteção e segurança. Permitem que os gestores conheçam dados estatísticos para melhorar os seus serviços. Servem para otimizar a publicidade apresentada aos utilizadores.
Authorization for cookie use
A Cookie Notice appears on the website that the user or visitor can accept, expressly consenting to the use of cookies as indicated below. O utilizador pode configurar o seu navegador para recusar por defeito todos os cookies ou para receber um aviso antes da instalação de cada cookie.
Configuração do navegador
A Torreglobal lembra os seus utilizadores que a utilização de cookies poderá estar sujeita à sua aceitação durante a instalação ou atualização do navegador utilizado. Esta aceitação pode ser revogada nas opções de configuração de conteúdos e privacidade do navegador. Recomendamos consultar a ajuda do navegador: Firefox, Internet Explorer, Safari, Chrome.
Se desejar mais informações sobre como revogar o consentimento ou desativar cookies, pode contactar-nos através de info@liveandstorage.pt indicando “Política de Cookies” no assunto.
Types of Cookies used on the Web
O utilizador que navega no Site pode encontrar cookies inseridos diretamente pelo titular ou por entidades distintas.
- Session cookies: expire when the user leaves the page or closes the browser. — estão ativos enquanto dura a visita ao site e são eliminados ao abandoná-lo.
- Permanent cookies: expire when the purpose for which they serve is fulfilled or when they are manually deleted. — têm data de eliminação e são utilizados normalmente em processos de compra online, personalizações ou registo.
- Own cookies: are those cookies that are sent to the user's computer and are managed exclusively by us. — para o melhor funcionamento do Site. A informação recolhida melhora a qualidade do serviço.
- Third-party cookies: when the user interacts with the content of our website, third-party cookies may also be established. — estabelecidas por um domínio diferente do nosso Site. Não podemos aceder aos dados armazenados nesses cookies.